Cookie Policy

Last updated: March 1, 2024

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility.

Examples: Session cookies, authentication cookies, load balancing cookies

Performance Cookies

These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us improve our website's performance.

Examples: Google Analytics, page load time tracking, error reporting

Functional Cookies

These cookies allow our website to remember choices you make and provide enhanced features. They may also be used to provide services you have requested.

Examples: Language preferences, region selection, user interface customization

Targeting/Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you. They also limit the number of times you see an advertisement and help measure the effectiveness of campaigns.

Examples: Facebook Pixel, Google Ads, retargeting cookies

3. Third-Party Cookies

We use services from third-party companies that may set cookies on your device. These include:

  • Google Analytics: For website analytics and performance monitoring
  • Stripe: For payment processing
  • Intercom: For customer support and communication
  • Social Media Platforms: For social sharing and authentication

4. How Long Do Cookies Last?

Cookies can be either session cookies or persistent cookies:

  • Session Cookies: These are temporary and are deleted when you close your browser
  • Persistent Cookies: These remain on your device for a set period or until you delete them

5. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through:

Browser Settings

Most browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies.

Cookie Consent Tool

When you first visit our website, you'll see a cookie banner where you can choose which types of cookies to accept.

Opt-Out Links

You can opt out of certain third-party cookies:

  • • Google Analytics: Opt-out
  • • Network Advertising Initiative: Opt-out
  • • Digital Advertising Alliance: Opt-out

6. Impact of Disabling Cookies

Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly. Essential cookies cannot be disabled as they are necessary for the website to work.

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for responding to DNT signals, so we do not respond to them at this time.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

9. More Information

For more information about how we handle your personal data, please see our Privacy Policy. If you have questions about our use of cookies, please contact us:

Stayer Privacy Team

Email: privacy@stayer.app

Address: 81 Campbell St, Surry Hills NSW 2010, Australia

Quick Reference: Cookie Table

Cookie NameTypeDurationPurpose
session_idEssentialSessionUser authentication
_gaPerformance2 yearsGoogle Analytics tracking
preferencesFunctional1 yearUser preferences storage
_fbpAdvertising3 monthsFacebook advertising